Check out our catering policies. Contact Crème de la Crumb in Vancouver, Burnaby & Richmond, BC, to know more about our catering services.
PLACING YOUR ORDER
Our Catering Coordinator will be happy to assist you from Monday to Friday, 7:00am to 3:00pm. All orders placed via email will be confirmed before end of business day, with a 3:00pm cut off for following business day orders. We will always do our best to accommodate last minute orders and changes, however an additional charge may apply to make it possible.
Phone: (604) 683-5595
DELIVERY & PICK UP
Our delivery schedule is Monday to Friday, 7:30am to 3:00pm. Please allow a 30 minute window for each delivery.
The following are our delivery regions and fee/exemption rates:
- Vancouver / Downtown - $75 minimum order to qualify for delivery. $15 delivery fee includes delivery & pick up, waived for orders over $200.
- UBC / Burnaby / Richmond / North Shore - $150 minimum order to qualify for delivery. $25 includes delivery & pick up, waived for orders over $400.
- New Westminster / Port Moody / Coquitlam / Port Coquitlam - $200 minimum order to qualify for delivery. $45 includes delivery & pick up, waived for orders over $500.
Delta / Surrey / Langley / White Rock - $300 minimum order to qualify for delivery. $60 includes delivery & pick up, waived for orders over $600.
We will return the next business day to pick up our supplies. If you require same day pick up, an additional charge may apply.
A minimum of 24 hours is required for cancellations or order reductions. Cancellations with less than 24 hours notice may be subjected to full charges.
We will provide all necessary paper service with every catering order, including cups, plates, napkins, cutlery and condiments. If you do not require paper service, please let us know when placing your order.
We accept the following types of payment: Cash, Corporate Cheque, Electronic Funds Transfer, Visa, MasterCard and American Express. We also require a credit card on file for lost or damaged supplies. Credit terms are net 30 days. A 2% monthly interest may be applied to any overdue balance.
We will do our very best to accommodate your allergy and dietary restriction requests. However, we cannot guarantee a completely allergy-free facility since some of our products are produced on shared equipment with dairy, eggs, nuts, wheat, and soy products.